πŸ“§ Nowa Online World Mobile App Support – Help & FAQ

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8 October 2024
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πŸ“’ Nowa Online World Support & Guide Thread


If you have any technical issues, feedback, or suggestions, you can reach us through the following channels:


πŸ“§ Support Email: app@nowa.games
πŸ’¬ Forum: Post your message in this thread. Our support team will respond as soon as possible.




ℹ️ Note:
All feedback and support requests submitted in this thread will be reviewed and responded to promptly.




πŸ“– Nowa Online World Guide
You can view the official guide at the link below:
πŸ”— Nowa Online World Guide




πŸ› οΈ Common Issues & Solutions


πŸ”Ή App won’t launch or install



  • Check your internet connection.
  • Restart your device and ensure the app is updated via the App Store.

πŸ”Ή Videos are not playing


  • Disable any active VPN services.
  • If you see a black screen, try restarting the app.

πŸ”Ή Login issues (Cannot sign up or log in)


  • Use the β€œForgot Password” option in the app to reset your credentials.
  • Make sure the email address you entered is correct.



Thank you!
πŸŒ€ Nowa Online World Support Team
 
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